Where's my username and password?
Today a subscriber emailed me stating “I subscribed to DAP on Monday afternoon and have yet to receive my username and password.”.
I always send login info promptly (unless traveling) and this information had long since been sent to this subscriber.
This subscriber’s email associated with his paypal purchase was invalid. But when I tried to respond to his query, that email also bounced.
I am helpless to respond to inquiries when the email address used is invalid, mailbox is full, zealous mail servers reject outright diglloyd.com, email is marked as spam, no phone number is supplied, etc. This happens more often than I’d like, with hotmail.com the worst culprit in spam-boxing even basic text messages.
Update: email got through today. I'm glad the situation is resolved.
